YouMail Returns to Market; T-Mobile Mostly Vindicated


Yesterday, we took a look at the situation YouMail found itself in, where its app had been removed from the Android Market after T-Mobile complained to Google about network interference. YouMail cried foul, and suggested that T-Mobile might not have a legitimate issue, and was interfering with YouMail only to encourage use of its own visual voicemail system. Today the company has got YouMail back in the Market, and explains just what happened.

First off, T-Mobile did attempt to contact YouMail when it first noticed excessive traffic, but the notification was lost in a sea of other messages since it was sent to the general customer support email address. Granted, T-Mobile could have done more to get in touch with someone, but the actions it did take point to the validity it felt its complaint had.

The actual network traffic problem turns out to stem from the way an update was applied, outside the cases YouMail had planned for. Going from a very old to the then-current version resulted in a condition where the app would essentially try to contact YouMail’s servers constantly. Something like 15,000 users found their YouMail installations in this situation.

There are still some very serious issues this situation has brought up that warrant discussion at some point: What business is it of T-Mobile if its users are taking up a lot of bandwidth whether due to heavy media streaming or because of a buggy app? After all, it’s theirs and they paid for it. And what about Google taking the app down just on T-Mobile’s word, without first contacting the developer? Those questions can wait for another day; for now, we’re happy to see YouMail work past its problems and to learn that T-Mobile wasn’t being some big bully, after all.

Source: YouMail

Via: IntoMobile

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About The Author
Stephen Schenck
Stephen has been writing about electronics since 2008, which only serves to frustrate him that he waited so long to combine his love of gadgets and his degree in writing. In his spare time, he collects console and arcade game hardware, is a motorcycle enthusiast, and enjoys trapping blue crabs. Stephen's first mobile device was a 624 MHz Dell Axim X30, which he's convinced is still a viable platform. Stephen longs for a market where phones are sold independently of service, and bandwidth is cheap and plentiful; he's not holding his breath. In the meantime, he devours smartphone news and tries to sort out the juicy bits Read more about Stephen Schenck!