HTC Says Rezound Headphone Sound Problems Are Isolated
The Verizon HTC Rezound — which recently arrived in our labs for a review and we’ve already gotten it unboxed — was subject of reports concerning static noise, as in RF interference, when using the phone’s headphone jack.
According to HTC, the problem is isolated. The company said: “HTC has received a very small number of calls related to audio on the Rezound, but nothing that so far points to a broader issue. We’re continuing to monitor it closely but currently believe the few calls we’ve received are isolated cases.”
The Rezound is marketed as being a music-oriented phone and given the high quality buds bundled, disruptive static interference could be a concern to many music lovers. While HTC considers the issues not being widespread, the company advises users experiencing the problem to call in for customer service and get warranty repair. The situation is being monitored.