Lawsuit Seeks to Force LG to Fix T-Mobile G2x Problems

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After LG released its Optimus 2X in the States as the G2x on T-Mobile, we started hearing tales of various problems with the phone. Some users seemed to skate by just fine, but others reported their smartphones being plagued by resets, among other bugs. While T-Mobile initially distanced itself from such reports, it later confirmed that it had received complaints from “a small percentage of customers”, and that they should be addressed in a future update. We’re still waiting for both that and a Gingerbread update to arrive (assuming they aren’t combined into one), but at least one G2x owner isn’t satisfied from the response the smartphone’s issues have received from LG, and he’s now taking the company to court.

Terry Horvarth has filed suit against LG in California, representing G2x owners. He accuses LG of failing to live up to its responsibilities spelled out under the G2x’s warranty. Supposedly, LG must know by now what’s wrong with these handsets, yet it’s been withholding support necessary to remedy the situation.

We haven’t heard any word from LG yet, but might this be the pressure needed to get it and T-Mobile around to actually releasing the promised G2x update? If that ends up resolving many of these issues, that could be case-closed. If that update’s not forthcoming, or doesn’t adequately address the G2x’s issues, LG could be in for a fight on its hands.

Source: Law360

Via: GSM Arena

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About The Author
Stephen Schenck
Stephen has been writing about electronics since 2008, which only serves to frustrate him that he waited so long to combine his love of gadgets and his degree in writing. In his spare time, he collects console and arcade game hardware, is a motorcycle enthusiast, and enjoys trapping blue crabs. Stephen's first mobile device was a 624 MHz Dell Axim X30, which he's convinced is still a viable platform. Stephen longs for a market where phones are sold independently of service, and bandwidth is cheap and plentiful; he's not holding his breath. In the meantime, he devours smartphone news and tries to sort out the juicy bitsRead more about Stephen Schenck!