HTC Thunderbolt Reset Fix Coming Second Half Of June

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Last month’s HTC Thunderbolt update brought the phone some newly-enhanced performance when connected over a 3G network, but like bedbugs hitching a ride on your suitcase, the update also introduced new glitches that caused the phones of some users to start spontaneously resetting. Thankfully, it now looks like Verizon has a plan in place to deal with the problem, culminating with the release of a new software update later this month.

A leaked Verizon memo reveals the company’s directions to its employees who have to deal with customer complaints about the “occasional device power cycling/resetting”. Apparently, if you’re vocal enough about your dissatisfaction with your Thunderbolt’s behavior post-update, Verizon is authorizing its employees to hook you up with a certified like-new replacement. If the resets you’ve been experiencing aren’t quite so annoying as to drive you to request a CLNR, Verizon advises you to stick it out and wait for the next Thunderbolt software to arrive, which the carrier is scheduling for sometime in the final two weeks of June.

Unfortunately, we don’t get any new insight into just what’s causing the issue, and there’s not even a temporary fix available, but it’s good to know that Verizon and HTC seem to be on top of things. We’ll just have to keep our fingers crossed that this next update doesn’t introduce any new bugs of its own.

Source: Android Central

Via: VzBuzz

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About The Author
Stephen Schenck
Stephen has been writing about electronics since 2008, which only serves to frustrate him that he waited so long to combine his love of gadgets and his degree in writing. In his spare time, he collects console and arcade game hardware, is a motorcycle enthusiast, and enjoys trapping blue crabs. Stephen's first mobile device was a 624 MHz Dell Axim X30, which he's convinced is still a viable platform. Stephen longs for a market where phones are sold independently of service, and bandwidth is cheap and plentiful; he's not holding his breath. In the meantime, he devours smartphone news and tries to sort out the juicy bitsRead more about Stephen Schenck!