Microsoft, What About The 5% Windows Phone 7s You Don
Even if you are not a Windows Phone 7 user, you most probably learned by now that Microsoft has started pushing out a first Windows Phone 7 update, a prerequisite if you will for the upcoming NoDo to be out in March. On the same note, you probably also heard that there were some issues involved and Microsoft has made its stance public on the first ever Windows Phone 7 patch roll-out process.
According to Microsoft, 90% of the people who actually got the update notification and started the process have managed to finalize it with success. 90% is a good number if you refer to nine people out of ten, but on a much larger scale, like in the range of the 2 million mentioned as a number describing the Windows Phone 7s that shipped, the 10% failure rate represents an alarming 200,000. For all that matters, “of the 10 percent who did experience a problem, nearly half failed for two basic reasonsa bad Internet connection or insufficient computer storage space”. Does that leave us with 100,000 bricks?
To be even more truthful, let’s third the numbers as there are currently many Windows Phone 7 users out there that didn’t get the notification including the undersigned and we get over 66,000 failures out of which 33,000 possible bricks? That’s a lot of angry users returning devices for a warranty fix. By the way, does warranty cover that? Or is there a happy ending to this story and users managed to either apply the update successfully or revert to the previous state? Hopefully Microsoft will manage to fix the issues even more because it’s been rumored to halt the update for Samsung Windows Phone 7 devices reported to experience most problems, fact confirmed later by Microsoft.
On a side note, there appear to be a couple of key words used with reference to non-U.S. devices: “Everyone with a Windows Phone 7 in a supported market will receive a notification when new updates become available”. Yes, “in a supported market”! Does that mean that we will see some at least initial Windows Phone 7 fragmentation on devices outside the 17 countries where the Marketplace is active (Australia, Austria, Belgium, Canada, France, Germany, Hong Kong, India, Ireland, Italy, Mexico, New Zealand, Singapore, Spain, Switzerland, UK and United States)?