Poll: Android Market’s New Fifteen-Minute Refund Time Limit
As we reported yesterday, the Android Market is about to get a makeover which brings both a fresh look as well as several new features — some perhaps more welcome than others. Besides raising the download limit to 50MB, introducing resolution-specific versions of the store, and adding content ratings, Google has also drastically throttled the refund period on apps from 24 hours to just 15 minutes. The company claims that the change is not a big deal because “most users who request a refund do so within minutes of purchase,” and that somehow it “will help developers manage their businesses more effectively.” (We’re guessing that the latter clause is a euphemism for “make more money.”)
Apple, for its part, offers a 90-day return policy for all apps, although the process is not exactly straightforward, while Nokia’s Ovi Store only distributes refunds in very specific and limited scenarios. Research in Motion, Microsoft, and HP/Palm, meanwhile, claim to give no refunds whatsoever for software purchased from their respective markets, although it sounds like RIM may at least provide some recourse on a case-by-case basis. With all this information in mind, what do you think of Google’s revised policy? Feel free to explain your vote in the comments below.