Apple Says There Is No Reception Issue on iPhone 4
Despite numerous reports and forum postings on the Internet and blogs regarding the iPhone 4 and its antennas offering degraded reception performance due to the steel band, Apple is now denying the reports. Users were noting dropped calls and signal problems in particular when user’s hands covered the lower left corner of the phone and there is skin contact. Apple’s PR department had previously released this statement:
Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.
Jobs also answered some user’s emails before telling them that they were holding their phones incorrectly and advising them to avoid covering the steel band of the phone–which also serves as an antenna–on the lower left screen area. Additionally, Jobs also suggested users get an Apple bumper so that direct skin contact is not made with the antenna, which would help with reception issues.
Now, according to one user who had emailed Steve Jobs, the company’s CEO is responding saying “There is no reception issue. Stay tuned.” No other details were given, but we are curious to see how Apple intends on resolving the iPhone 4’s signal problems, which this time isn’t attributed to AT&T.